How can we help you?

Go to Account Settings > Broker Connections and add your MT5 login, password, and server name. FxSnipers uses a read/trade API bridge — we never store your account password in plain text, and you can revoke access at any time.

Open Wallet > Add Funds and choose a payment method. Card and crypto deposits usually post within minutes; bank transfers can take 1-3 business days. Your wallet balance is used for EA purchases and copy trading subscriptions.

A funded MT5 account with a broker that allows algorithmic trading, MT5 installed on a VPS or always-on machine, and AutoTrading enabled. Most EAs also list a minimum recommended balance on their product page.

Right now FxSnipers is built exclusively for MetaTrader 5. MT4 and other platforms aren't supported yet.

You subscribe to a signal provider, link a follower account, and set your risk multiplier. New trades the provider opens are mirrored to your account automatically, scaled to your chosen lot sizing.

Review each provider's verified track record, drawdown history, and risk score on their profile page before subscribing. Start with a smaller risk multiplier until you're comfortable with their trading style.

Yes. Go to Copy Trading > My Subscriptions and select Stop Copying. Open trades already mirrored to your account remain open until you close them manually or they hit their own stop loss or take profit.

Yes, you can run multiple subscriptions on the same account, each with its own risk multiplier, as long as your broker's margin allows the combined exposure.

After purchase, download the .ex5 file from My Purchases, then drag it into your MT5 Experts folder via File > Open Data Folder. Restart MT5, enable AutoTrading, and drag the EA onto your chart.

Check that AutoTrading is enabled in MT5, the EA's license key is activated, and your broker allows algorithmic trading on your account type. Also confirm the chart symbol and timeframe match what the EA was built for.

License keys are issued automatically after purchase and appear under My Purchases > License Keys. Enter the key when the EA first loads on your chart to activate it for that account.

Yes, most licenses allow a limited number of account transfers. Go to My Purchases > License Keys > Manage, then deactivate the old account and activate the new one.

Go to Billing > Subscriptions and select Cancel next to the plan you want to end. You'll keep access until the end of the current billing period, and no further charges will be made.

Yes. Card payments are processed by a PCI-compliant payment provider, and FxSnipers never stores full card numbers on its own servers.

All invoices are available under Billing > Invoice History, where you can download each one as a PDF for your records.

Select Forgot Password on the login page and follow the reset link sent to your registered email. For security, the link expires after 30 minutes.

Go to Account Settings > Security and turn on Two-Factor Authentication. You'll scan a QR code with an authenticator app and confirm a one-time code to finish setup.